The holiday season is upon us, and at TB Davies, we’re thrilled to be a part of your festive celebrations. To make sure your Christmas deliveries go off without a hitch and that your loved ones receive their gifts in time, we’ve prepared some crucial information for you to keep in mind.
1. Order Deadlines
First and foremost, let’s talk about order deadlines. We know how essential it is to have those Christmas presents ready in time for the big day. To ensure delivery by the 22nd of December (Friday), please note the following dates:
- Orders must be placed by the 21st of December. If you order before 3 PM on this date, you can expect your items to arrive on the 22nd of December. That’s just in the nick of time for the festivities!
- However, if you place your order after 3 PM on the 21st of December, your items will be delivered starting from January 2nd onwards. We want to ensure complete transparency, so you can make the best choice for your needs.
2. Shipping Options
During this bustling holiday season, we understand the need for flexibility in your delivery options. Here’s what you can expect:
- Our standard service will be Next Working Day Delivery. This ensures that your orders will reach you as quickly as possible, so you can focus on wrapping and enjoying the holiday spirit.
- If you require even quicker delivery or have special delivery needs, we have additional delivery upgrade options available. Please don’t hesitate to contact our team to explore these options. Your convenience is our priority!
3. Delivery Tracking
Stay in the loop regarding the status of your Christmas deliveries with our state-of-the-art tracking system. We want to make sure you have peace of mind throughout the entire process.
- You will receive tracking numbers via EDI, allowing you to follow the journey of your parcels in real-time. This feature is designed to make your life easier during the holiday rush.
- If you’re not EDI-compatible or have any questions about tracking, please reach out to our dedicated team. They will be more than happy to provide you with the information you need. Your satisfaction is our ultimate goal!
4. Customer Support
At TB Davies, we’re here to assist you every step of the way. However, please note that our office and customer support will be closed starting from Friday, December 22nd at 3 PM. We’ll be taking a well-deserved break, recharging, and preparing for the new year.
- Our office and team will be back in action on January 2nd at 08:30 to answer any questions or address any concerns you may have.
Should you require any additional information or have any special requests, please don’t hesitate to contact us. We’re here to make your holiday season as smooth and enjoyable as possible.
In the spirit of the season, we would like to extend our warmest wishes for a Merry Christmas and a Happy New Year from the entire TB Davies Team. May your holidays be filled with joy, love, and wonderful memories!
Wishing you a fantastic Christmas!