If the item you are purchasing is ‘In Stock’ and we receive your order by 4:30pm (Mon – Fri) we will despatch it the same day, and deliver according to the level of service you require (see below).
Normally our carrier partner makes deliveries between 08:30 and 18:00. For items that are made to order or out of stock, please see the Availability box for estimated delivery times on these products. Express delivery services are not available for items that are made to order, not available from stock or to remote destinations*.
Standard Service (next-day, Mon – Fri )
- England, Wales and Central Scotland
Standard service upgrade options available
- Before 10:30am
- Before 12:00pm
* Shipping Charges & Times To Remote Destinations
We are currently only able to offer a 3-day service to the following Highland & Offshore postcode areas (Additional charges apply).
Please note that every effort is made by us and our carrier to deliver your order within the specified time, however the very nature of the product dictates that we cannot always guarantee the delivery date. In the unlikely event we cannot deliver your order within the specified time, we will endeavour to contact you in order to advise you of the situation and take instructions as to how you would prefer us to proceed. Please note that no claim for compensation will be considered for any consequential losses incurred as a result of late delivery, please refer to our full terms and conditions for further details.
Shipping and Handling
You can find out about the status of your order at any time by calling our sales team on 029 2132 0000.
If you receive products in an unsatisfactory condition please retain all relevant documentation so that an insurance claim can be made against the carrier’s insurers.