• Skip to main content
  • Skip to secondary menu
  • Skip to footer
  • Home
    • Frequently Asked Questions FAQs
    • Export
    • Industry Sectors
    • UK Ladder Safety Statistics
      • Industry Guidance
  • Products
    • Accessories
    • Combination Ladders
    • Ladders for Trade & Industry
    • Loft Ladders
    • Multi-purpose Ladders
    • Podium Steps
    • Scaffold Towers
    • Step Ladders
    • Step Stools
    • Telescopic Ladders
    • Warehouse Steps
    • Work Platforms
    • New Products
  • About
    • Heritage
  • Support
    • How to Fit a Loft Ladder
    • User Guides & Manuals
    • Spare Parts & Replacements
    • Company Policies
      • Anti-Bribery, Anti-Corruption & Ethics Policy
      • Community & Charity Policy
      • Cookie Policy
      • Environmental Policy
      • Health & Safety Policy
      • Management of Equality & Diversity Policy
      • Privacy Policy
      • Welsh Language Policy
    • Delivery Information
    • Returns
    • Warranty
      • TB Davies Warranty Registration
      • Little Giant Warranty Registration
      • Xtend+Climb Warranty Registration
  • News & Information
  • Contact Us
TB Davies™

TB Davies™

Making working at height as safe as standing on solid ground

  • Brands
    • Little Giant Ladders
      • Little Giant LIVE!
      • Little Giant Range
    • TB Davies
    • TB Davies Xtend+Climb Telescopic Ladders
  • Training Academy
    • Training Academy FAQs
    • PASMA Towers For Users Course
    • LA Ladder & Step Ladder User Course
    • LA Combined Ladder & Stepladder Inspection Course
    • PASMA Towers on Stairs Course
    • LA Working with Steps & Step Stools Course
    • LA Ladder & Stepladder Inspection Course
    • PASMA Combined Towers & Low Level Access Course
    • PASMA Work At Height Novice Course
    • PASMA Low Level Access Course
  • Specialist Access Equipment
  • Become a Distributor
Home » News » Highlighting the Unsafe Telescopic Ladders Sold Online

Highlighting the Unsafe Telescopic Ladders Sold Online

January 10, 2024

It’s Important to Select the Right Compliant Ladders

Telescopic Ladders sold online are vast and are available on many well-known websites/marketplaces, but can you put price ahead of your safety whilst working at height? This recent product recall from the official Government website highlights the following findings.:

The product presents a high risk of injuries as testing found the ladders would collapse and bend under various testing conditions and fail the minimum requirement for normal use. Some of the required documentation and markings were not present, and the instructions for use were poor.

This product does meet the requirements of the General Product Safety Regulations 2005.
Source: https://www.gov.uk/product-safety-alerts-reports-recalls/product-recall-nassboards-telescoping-ladder-sold-via-amazon-2311-0094

Product Report & Image: https://assets.publishing.service.gov.uk/media/658eef4001760d000d5cf93e/2311-0094-product-recall-telescopic-ladder__1_.pdf

The Ladder Association’s recent campaign, ‘Step up to Safe Ladders’, has found that 80% of Telescopic Ladders purchased from well-known websites/marketplaces failed to meet the minimum safety requirements designed to keep users safe. Despite the ongoing campaigning from the Ladder Association, it was time for the Government to step in, and that’s what they have done. They have identified at least one at this present time and issued a product recall.

If an item online is cheaper than the rest, it’s often too good to be true. Still, if you need help determining if a ladder is compliant with the latest standards, you can ask the sellers of the item to provide a valid test certificate. If they fail to provide legitimate testing reports, you can safely say this item is not for me.

What to look out for purchasing a telescopic ladder online:

  • Compliant to the latest standard for telescopic ladders: EN 131-6:2019
  • Make sure the test house is recognised within the industry. TB Davies Xtend+Climbs have been thoroughly tested via The Test & Research Centre

If you need further assistance or you’re unsure, if your telescopic ladders are compliant to use, please contact us below by filling out the form, and we will be happy to help.

Related Posts:

  • Why Xtend+Climb is one of the Safest Telescopic Ladders
  • TB Davies Xtend+Climb: A Compliant and Safe Ladder in the UK

Filed Under: News Tagged With: Ladder Safety

For more details, please contact us today!

Please enable JavaScript in your browser to complete this form.
Name *
Loading

Footer

Follow Us:

TB Davies on LinkedIn   TB Davies on Twitter    TB Davies on YouTube    TB Davies on Facebook    TB Davies on Instagram

Directions
Opening Hours:
Monday to Thursday 8:30-17:00
Friday 8:30-15:00
Saturday: Closed
Sunday: Closed

Telephone: +44(0)29 2132 0000
Fax Number: +44(0)29 2070 2386

Links

Professional Access Equipment Brochure
Industry Sectors
Whitepaper on Ladder Standards
Heritage
Info & Image Library
Little Giant Ladders UK

Support

Standards & Technical Information
Terms & Conditions
Terms & Conditions (Inventory Service)
Returns

Sign Up

Sign up to receive the latest info on new TB Davies products & services, special offers and more.

Company Policies

VAT Registration No. GB134144207
Registered in England No. 534073
EORI. GB134144207000
XI-EORI XI134144207000

Copyright © 2025 TB Davies (Cardiff) Ltd, Lewis Road, Cardiff, CF24 5EB. +44(0)29 2132 0000. Registered in England No. 00534073, VAT Reg No. GB134144207. TB Davies (Dublin) Ltd, 9 Exchange Place, Dublin 1, Ireland. Investors in People Silver Award Since 2018. An ISO 9001 Registered Company. Members of the Ladder Association and PASMA. Ladders-Online.

Manage Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behaviour or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
View preferences
{title} {title} {title}